7ezbd Privacy Policy — How We Protect Your Data

1. Who We Are

This Privacy Policy applies to the 7ezbd platform, operated under the 7ezbd brand and accessible at 7ezbd.casino. When this policy refers to "7ezbd", "we", "us", or "our", it means the entity responsible for operating the 7ezbd platform and processing your personal data.

7ezbd is the data controller for all personal data collected through the platform. If you have any questions about how 7ezbd handles your data, you can contact us at any time at [email protected]. We aim to respond to all privacy-related enquiries within five business days.

2. Data We Collect

7ezbd collects personal data in two ways: data you provide directly when registering and using the platform, and data collected automatically as you interact with the 7ezbd website and app.

Data you provide directly:

• Full name and date of birth — collected at registration to verify your identity and confirm you are at least 18 years old.
• Email address and mobile phone number — used to communicate with you about your 7ezbd account, including transaction confirmations and security alerts.
• bKash, Nagad, or Rocket account number — collected when you make a deposit or request a withdrawal at 7ezbd.
• National ID card and selfie — collected only when KYC verification is triggered, typically for large withdrawals or if unusual account activity is detected.
• Support communications — any messages you send to the 7ezbd support team are stored to help resolve your query and improve service quality.

Data collected automatically:

• IP address and approximate location — used to detect fraud, prevent duplicate accounts, and comply with geographic restrictions.
• Device information — device type, operating system, and browser version, used to optimise the 7ezbd platform for your device.
• Usage data — pages visited, games played, session duration, and betting history, used to improve the platform and identify responsible gaming concerns.
• Cookie data — session and preference cookies used to keep you logged in and remember your settings.

3. How We Use Your Data

7ezbd uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your 7ezbd account. This includes processing your registration, verifying your identity, and managing your account settings.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket. Your payment data is shared with our payment processing partners only to the extent necessary to complete transactions.
• Fraud prevention and security: To detect and prevent fraudulent activity, duplicate accounts, money laundering, and other prohibited activities on the 7ezbd platform.
• Legal compliance: To comply with anti-money laundering regulations, age verification requirements, and any other legal obligations applicable to 7ezbd's operations.
• Platform improvement: To analyse how players use 7ezbd and identify areas where the platform can be improved. This analysis is conducted on aggregated, anonymised data wherever possible.
• Responsible gaming: To monitor betting patterns and identify players who may be showing signs of problem gambling, so that 7ezbd can offer appropriate support tools.
• Customer support: To respond to your queries, resolve disputes, and maintain records of account-related communications.

4. Legal Basis for Processing

7ezbd processes your personal data on the following legal bases:

• Contract performance: Processing your registration data, payment data, and account activity data is necessary to fulfil the contract between you and 7ezbd — that is, to provide you with the gaming service you have signed up for.
• Legal obligation: Processing identity verification and transaction data is required to comply with anti-money laundering laws and age verification requirements.
• Legitimate interests: Processing device data, IP addresses, and usage data for fraud prevention and platform security is in the legitimate interests of 7ezbd and its players.
• Consent: Processing your data for marketing communications is based on your consent, which you can withdraw at any time.

5. Data Sharing

7ezbd does not sell, rent, or trade your personal data to any third party. Data is shared only in the following limited circumstances:

• Payment processors: Your payment account details are shared with bKash, Nagad, and Rocket solely to process your transactions. These providers operate under their own privacy policies and are not controlled by 7ezbd.
• Identity verification partners: When KYC is required, your identity documents are processed by a certified third-party verification service. This partner is contractually bound to handle your data securely and use it only for verification purposes.
• Legal authorities: 7ezbd will disclose personal data to law enforcement or regulatory authorities if required to do so by law, court order, or to protect the rights and safety of 7ezbd and its players.
• Business transfers: In the event of a merger, acquisition, or sale of 7ezbd's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and given the opportunity to close your account if you do not wish your data to be transferred.

6. Data Retention

7ezbd retains your personal data for as long as your account is active and for a period after account closure as required by law. Specific retention periods are as follows:

• Account registration data is retained for the duration of your account and for five years after account closure, in line with standard anti-money laundering record-keeping requirements.
• Transaction records are retained for five years from the date of the transaction.
• KYC documents are retained for five years from the date of verification and then securely deleted.
• Support communications are retained for two years from the date of the last message in the conversation.
• Cookie data is retained for the duration of your browser session (session cookies) or for up to 12 months (preference and analytics cookies).

When data is no longer required, 7ezbd deletes it securely or anonymises it so that it can no longer be linked to you as an individual.

7. Cookies

7ezbd uses cookies — small text files stored on your device — to make the platform work properly and to improve your experience. The cookies used by 7ezbd fall into three categories:

• Essential cookies: Required for the 7ezbd platform to function. These include session cookies that keep you logged in during your visit. You cannot opt out of essential cookies without disabling the platform entirely.
• Preference cookies: Remember your settings and preferences, such as your preferred language and display options. These persist between sessions for up to 12 months.
• Analytics cookies: Collect anonymised data about how players use the 7ezbd platform, such as which pages are visited most often and where players encounter errors. This data is used to improve the platform and is never linked to individual players.

7ezbd does not use advertising cookies or allow third-party advertising networks to place cookies on the 7ezbd platform. You can manage cookie preferences through your browser settings. Disabling preference or analytics cookies will not prevent you from using 7ezbd.

8. Security Measures

7ezbd takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:

• All data transmitted between your device and 7ezbd is encrypted using TLS (Transport Layer Security).
• Data stored on 7ezbd servers is encrypted at rest.
• Access to personal data within 7ezbd is restricted to staff who need it to perform their job functions, and all staff with data access are subject to confidentiality obligations.
• 7ezbd conducts regular security reviews and penetration testing to identify and address vulnerabilities.
• In the event of a data breach that affects your personal data, 7ezbd will notify you within 72 hours of becoming aware of the breach, in line with applicable data protection regulations.

While 7ezbd takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and do not share your login credentials with anyone.

9. Children's Privacy

The 7ezbd platform is strictly for adults aged 18 and over. 7ezbd does not knowingly collect personal data from anyone under the age of 18. If you believe a minor has registered at 7ezbd, please contact us immediately at [email protected]. We will investigate and close the account promptly, deleting any associated personal data.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms including 7ezbd. More information is available on the Responsible Gaming page.

10. Your Rights

As a 7ezbd player, you have the following rights over your personal data. To exercise any of these rights, contact the 7ezbd support team at [email protected]. We will respond within 30 days.

• Right to access: Request a copy of all personal data 7ezbd holds about you.
• Right to rectification: Request correction of any inaccurate or incomplete personal data.
• Right to erasure: Request deletion of your personal data, subject to legal retention requirements.
• Right to restrict processing: Ask 7ezbd to limit how your data is used while a dispute is being resolved.
• Right to data portability: Receive your personal data in a structured, machine-readable format.
• Right to object: Object to processing of your data for marketing or profiling purposes.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

11. Changes to This Privacy Policy

7ezbd may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or data processing practices. When material changes are made, 7ezbd will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.

The updated Privacy Policy will be published on this page with a revised effective date. Continued use of the 7ezbd platform after the effective date of any update constitutes acceptance of the revised Privacy Policy. If you do not agree with any update, you should stop using 7ezbd and contact support to close your account.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7ezbd handles your personal data, please get in touch:

• Email: [email protected]
• Live Chat: Available 24/7 from inside your 7ezbd account after login
• FAQ: 7ezbd.casino/faq

The 7ezbd support team is available around the clock. Privacy-related requests are handled with priority and you will receive an acknowledgement within one business day.